How can we help you?


Visit our FAQ section for quick solutions to common inquiries.
If you need further assistance,our support team is ready to assist you!

What happens if I'm an existing user?

We’ve enhanced our app with exciting new features to make your experience even better! To enjoy all these improvements, we invite our existing users to create a new account on our updated platform.

To register, please visit https://portal.skillsture.com/sign-up

How Do I Sign Up for Skillsture?

Signing up for Skillsture is a simple process that gives you access to a range of learning and skill development opportunities. Here’s how you can get started:

To register, please visit https://portal.skillsture.com/sign-up

 

How to Access Learning Materials?

To begin your learning:
  • Navigate to your Dashboard.
  • Locate the Microskills section.
  • Select the materials you wish to start with and begin your learning.

This will give you direct access to the resources needed to enhance your skills.

How does the library recommend videos?

The videos displayed in your library are curated based on the Skillstree you select when setting up your skillsture account. This ensures that the content aligns with your goals and interests.

How can I access my assessment report?

The assessment report is accessible exclusively to paid members through their profile account.

Can I change my Skillstree?

No, once you select a Skillstree, it cannot be changed. Make sure to choose carefully!

How do I earn badges?

You earn a badge by:

  • Completing the full watch of every Microskills learning video

How can I delete my Skillsture account?

To delete your Skillsture account, you must use the app. Account deletion is only available through the app.

How Do I Select a Skillstree?

To select the right SkillTree for you, follow these simple steps:

Help Us Get to Know You Better! Begin by taking a quick survey to share your needs and preferences. This will help us tailor your learning experience.

Phase 1: Personal Interest.
Let us know what you’re passionate about, so we can match you with the most relevant pathways.

Phase 2: Your Job & Career.
Share your current job and career goals to guide us in suggesting the right skills for your professional growth.

Phase 3: Education & Career Goals.
Define your long-term educational and career objectives to ensure your SkillTree aligns with your aspirations.

Phase 4: Learning Preferences.
Tell us how you learn best so we can customize your learning journey.

 After completing the survey, remember to review your Skillstree. Click on the ‘Overview’ tab to explore the career learning pathway that suits you best. Once you’re ready, select your Skills
Passport and start learning

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